Overall versatility: The assono AI-Chatbot answers queries, schedules appointments, generates leads, and much, much more.
The assono AI chatbot uses artificial intelligence to respond in detail to your customers' diverse questions. For this purpose, we use the advanced natural language processing (NLP) services from IBM Watson.
In addition to arranging appointments or handing over to relevant support staff, the assono AI chatbot can output its responses in various formats. Depending on the user's query, these can include text messages, links, downloads, images, videos or entire galleries. Moreover, the chatbot can offer suitable responses, making for a quick and convenient operation of the system for your customers .
The assono AI chatbots can be connected to your internal systems. Our offer goes beyond ready-made integrations. For example, the assono AI chatbot can match customer data via connected databases. Queries requiring human support can be easily dealt with by the chatbot handing over to a live conversation.