Handling support requests the best way possible is a factor not to be underestimated for the economic efficiency of a company. Users are dependent on a reliable support. They shouldn’t be slowed down because of malfunctions, but rather max out their entire potential for taking care of their daily work.
The assono Ticket-Managemet assists your support staff in providing such a particularly effective service. Due to the use by various customers for many years the application was constantly developed further and has proven itself succesfully. It is very easily adjustable for individual customer wishes. Due to a perfect integration into your company it allows for an excellent and efficient support and therefore benefits the satisfaction of your staff.