Lotus Quickr elements blocked by Kaspersky

by Marcus Ley,
assono GmbH, Standort Kiel,


Three days ago an error accured on a test system with IBM Lotus Quickr 8.2 for Domino (running on Domino 8.5.1) that led to disappearing functions of Quickr-Pages. For example, the content-field of the included wiki was missing. The expected RichText-editor simply did not show up - neither in Mozilla Firefox, nor in Internet Explorer. the Opera browser just loaded the Java applet.

The Kaspersky Security-Suite on the coworkers workstations was exposed as the cause of this error. Without any notification it blocked the needed JavaScript files and therefore prevented the display of the RichText-Editor


091023_quickr_missing_wiki_field.PNG

.


Since the error did not occur since three days ago, we assume that a Kaspersky update is repsonsible for making the Security Suite not trusting in the Quickr JavaScript files anymore. The option Anti-Banner in the content filter is the root of this problem.
To resolve this issue, you have to add the Lotus Quickr-server to the whitelist and empty your browser cache.


091023_kaspersky_settings.PNG

Technical article JavaScript IBM

Sie haben Fragen zu diesem Artikel? Kontaktieren Sie uns gerne: blog@assono.de

Do you want an individual solution? Contact us

More interesting entries

Any questions? Contact us.

If you want to know more about our offers, you can contact us at any time. There are several ways to contact us for a non-binding first consultation.

We don’t sell your data. 100% guaranteed. See: Privacy Policy
assono GmbH

Location Kiel (headquarters)
assono GmbH
Lise-Meitner-Straße 1–7
24223 Schwentinental

Location Hamburg
assono GmbH
Bornkampsweg 58
22761 Hamburg

Phone numbers:
Human resources department: +49 4307 900 407
Marketing department: +49 4307 900 402

E-Mail adresses:
contact@assono.de
bewerbung@assono.de